Course Duration: 2  Years

Course Objective 

This training is geared towards responsible travel and tourism, aimed at bridging the cultural differences and fostering an environment which enriches our lives through the bringing together of people for leisure, family, business and educational purposes.

Course Outline

Foundation & EBT Course

Air Fares of EBT, Travel and Tourism general knowledge.

Consultant Level

-Air fares & ticketing II.

-Gain knowledge about cruise products, one of the fastest growing components of the industry.

Management Level

-Open your own travel agency/ tour operator.

-Develop customized tours and gain a competitive advantage.

-Apply the most of information technology and the internet. Grow your business and profits.

Senior Management Level

-Learn strategic management and marketing principles.

-Learn the legalities of the industry and overcome legal hurdles.

-Learn how to better manage and motivate your staff.


Travel Agent's Marketing

-Market Research

-Marketing Planning

-Profit Maximization

Professional Techniques in Tour Operations

-Touristic Circuits

-Preparations of Various Itineraries

-Tour Planning

-Reservations and Booking Procedures

Advanced Professional Techniques in Tour Operations

-Online Tour Planning

-Online Tour Costing

Grounds Operations Management

-Safe Reliable and Efficient Handling of Airport Services

Airline Customer Service

-Client Handling Procedures


Career Prospects

The travel & tourism industry employs more than 250 million individuals around the world in:

- Airline Ticketing Companies

- Airport Administration

- Nature Reserve Staffing

- Cruise Ship Marketing

- Package Tour Sales

- Attraction Management

- Religious Site Guiding

- Travel Agencies

- Tour Companies

- NGO’s

- Organizations (e.g. United Nations)

- Government departments among many others.


Examination Body

IATA – International Air Transport Association (Montreal, Canada).


Industrial Attachment

Students pursuing Travel and Tourism will be required to attend an industrial attachment for a period of 3 months at the end of the course.